I guess I'm an optimist....

Because I always set myself up for a letdown. We went to Wendy's today. It was actually a nice Wendy's, pretty clean and the clientele looked okay. I was super thirsty, and we didn't have any Diet Coke at home, so I was really looking forward to a big, icy Diet Coke with my meal. I ordered for myself and the kids, and for my "value meal" I asked for a large size (because I wanted the biggest drink they had). So he finishes taking the order and asks what kind of drinks I want with the meals. Bridget's drink, check. Ian's drink, check. My seductively delicious, icy-cold, mouth-watering Diet Coke? "We're out of Diet Coke." Well, shit. I look over the other drink options, but they're just not the same. "Cancel the large size for my meal and just give me a water with my burger." Now, I wasn't expecting a "sorry about the inconvenience, ma'am", but I was expecting "OK". What I got was "It's a bit late for that." WHAT??!!! It's not like I had already paid and he'd have to give me a refund. My order was still on the register. All he had to do was hit the delete button. My reply to him was "I didn't know you were out of DC when I ordered the large size or I wouldn't have." What I wanted to say was .....actually, I'm so used to this bullshit service that I really couldn't get that worked up over it. At least he didn't argue with me about what I ordered vs. what he gave me, or drop my cup on the floor then pick it up and proceed to put my drink in it. I would really like to know if this is just a New Orleans thing or does this happen everywhere. They're getting paid pretty good for fast-food work here since the hurricane but the service has not improved at all. I drove to BK around Christmas and they had big signs all over "out of meat". How does BK run out of meat?! This place is insane.